Wren Letting offer 4 standard levels of service and each package is designed to meet the different needs of our Landlord clients. Wren can also arrange a bespoke package that meets the specific needs of an individual Landlord. If you would like a bespoke service, please do ask a member of the team!
If you are a business or have a portfolio, we can help you too. We currently manage a number of large portfolios for a range of Landlords. Please do contact the office on 01202 425000, to discuss terms and conditions.
A brief overview of our services can be found below.
Bronze Service
For Landlords who are to self manage their property. Our service includes:
- We will arrange to provide a guide on the rental price of the Property, usually by visiting
- Marketing and advertising your property - We will use various online sites (including social media) such as Rightmove.co.uk, onthemarket.com and Wrenletting.co.uk. We will undertake viewings with prospective Tenants either using the keys supplied by the Landlord or in co-ordination with the current occupier. All viewings will be accompanied by the Agent unless agreed otherwise
- An up to date and compliant Tenancy agreement with any individually negotiated clauses you agree
- Arrange for the legally required checking and paperwork for the Property. This will include a gas safety certificate if applicable and not supplied by the Landlord (but not on an annual basis), the checking of the applicants right to rent in the UK, checking of the minimum energy efficiency standard.
- Collection of first months’ rent and deposit and accounting to the Landlord(s) or Accountant
- hecking the Tenant(s) in to their new home
- Provide a professional Inventory & Schedule of Plight & Condition and or a Checkout report *
- Rent Protection*
- Energy performance certificate*
We will find you a Tenant(s), carry out comprehensive referencing (if requested and required) and initialise the Tenancy on your behalf. We can also introduce the following additional services: Property building/contents insurance policies
Our fee for the Bronze service is 50% (inclusive if VAT) of the first month’s rent subject to a minimum fee of £425.00 inclusive of VAT at the prevailing rate. Please note that this does not include comprehensive referencing. If you require this service our referencing partner will undertake checks that include employer, landlord, company & credit and the fee per applicant is £30.00 inc VAT.
Silver Service
For Landlords who are to manage any day-to-day eventualities, but wish for Wren to manage the financial element. Our service includes:
- We will arrange to provide a guide on the rental price of the Property, usually by visiting
- Marketing and advertising your property - We will use various online sites (including social media) such as Rightmove.co.uk, onthemarket.com and Wrenletting.co.uk. We will undertake viewings with prospective Tenants either using the keys supplied by the Landlord or in co-ordination with the current occupier. All viewings will be accompanied by the Agent unless agreed otherwise
- An up to date and compliant Tenancy agreement with any individually negotiated clauses you agree
- Arrange for the legally required checking and paperwork for the Property. This will include a gas safety certificate if applicable and not supplied by the Landlord (but not on an annual basis), the checking of the applicants right to rent in the UK, checking of the minimum energy efficiency standard.
- Collection of first months’ rent and deposit and accounting to the Landlord(s) or Accountant
- Checking the Tenant(s) in to their new home
- Rent Collection on a monthly basis and accounting to the Landlord(s) or Accountant
- Provide a professional Inventory & Schedule of Plight & Condition and or a Checkout report *
- Rent Protection*
- Energy performance certificate*
We will collect rent on your behalf and account to you on a monthly basis via our BACS system, as well as send you an itemised statement.
Our fee for the Silver service is 6% plus VAT at the prevailing rate (7.2% inc VAT) of the monthly rent and is payable for the total duration of the tenants stay in the property. A one off Letting fee of £180.00 inclusive of VAT applies. Please note that this does not include comprehensive referencing. If you require this service our referencing partner will undertake checks that include Employer, Landlord, Company & Credit and the fee per applicant is £30.00 inc VAT
Gold Service
For Landlords who require us to fully manage property. This includes managing the financial element and attending to the day to day eventualities. Our service includes:
- We will arrange to provide a guide on the rental price of the Property, usually by visiting
- Marketing and advertising your property - We will use various online sites (including social media) such as Rightmove.co.uk, onthemarket.com and Wrenletting.co.uk. We will undertake viewings with prospective Tenants either using the keys supplied by the Landlord or in co-ordination with the current occupier. All viewings will be accompanied by the Agent unless agreed otherwise
- An up to date and compliant Tenancy agreement with any individually negotiated clauses you agree
- Arrange for the legally required checking and paperwork for the Property. This will include a gas safety certificate if applicable and not supplied by the Landlord
- Collection of first months rent and deposit and accounting to the Landlord(s) or Accountant
- Checking the Tenant(s) in to their new home
- Rent Collection on a monthly basis and accounting to the Landlord(s) or Accountant
- Periodic property visits
- Day to day Tenant enquiries
- Provide a professional Inventory & Schedule of Plight & Condition and or a Checkout report *
- Rent Protection*
- Energy performance certificate*
We will take care of almost every aspect of managing your property throughout the Tenancy, giving you total peace of mind.
Our fee for the Gold service is 8.5% plus VAT at the prevailing rate (10.2% inc VAT) of the monthly rent and is payable for the total duration of the tenants stay in the property. A one off Letting fee of £180.00 inclusive of VAT applies. Please note that this does not include comprehensive referencing. If you require this service our referencing partner will undertake checks that include Employer, Landlord, Company & Credit and the fee per applicant is £30.00 inc VAT
Platinum Service
For Landlords who require us to fully manage property. This includes managing the financial element and attending to the day to day eventualities. This service also offers the addition of RENT PROTECTION for 12 months. The service includes:
- We will arrange to provide a guide on the rental price of the Property, usually by visiting
- Marketing and advertising your property - We will use various online sites (including social media) such as Rightmove.co.uk, onthemarket.com and Wrenletting.co.uk. We will undertake viewings with prospective Tenants either using the keys supplied by the Landlord or in co-ordination with the current occupier. All viewings will be accompanied by the Agent unless agreed otherwise
- An up to date and compliant Tenancy agreement with any individually negotiated clauses you agree
- Arrange for the legally required checking and paperwork for the Property. This will include a gas safety certificate if applicable and not supplied by the Landlord
- Collection of first months’ rent and deposit and accounting to the Landlord(s) or Accountant
- Checking the Tenant(s) in to their new home
- Rent Collection on a monthly basis and accounting to the Landlord(s) or Accountant
- Periodic property visits
- Day to day Tenant enquiries
- 12 Months Rent Protection
- Provide a professional Inventory & Schedule of Plight & Condition and or a Checkout report *
- Energy performance certificate*
We will take care of almost every aspect of managing your property throughout the Tenancy, giving you total peace of mind.
Our fee for the Platinum service is 10% plus VAT at the prevailing rate (12% inc VAT) of the monthly rent and is payable for the total duration of the tenants stay in the property. A one off Letting fee of £180.00 inclusive of VAT applies. Please note that this does not include comprehensive referencing. If you require this service our referencing partner will undertake checks that include Employer, Landlord, Company & Credit and the fee per applicant is £30.00 inc VAT
*additional fees apply
Inventory & schedule of plight & condition (fees vary) – this is a critical and is almost as important as the tenancy agreement itself. Without this, any claim for damage, decoration or the simply a light bulb, will fail.
Rent protection – Sometimes through no fault of their own, Tenants’ personal circumstances change, affecting their ability to pay the rent. Therefore we advise taking out a policy that can be relied upon during the Tenancy. Please ask a member of the team for the schedule of cost. As part of our ‘Platinum service’ we include a 12 month policy with no excess, free of charge, renewed annually whilst you are a client of ours and we manage the property.
Energy Performance Certificate - An Energy Performance Certificate is required for properties when constructed, sold or let. The Energy Performance Certificate provides details on the energy performance of the property and what you can do to improve it. Our assessor will carry out and provide the certificate - £65.00
Additional Charges
Professional hourly rate - £60.00 (inc VAT) Charged by the Agent when required to carry out any additional services
Tenancy Renewal fee - £90.00 (inc VAT)
Comprehensive Referencing - £30.00 (inc VAT) per applicant
Checkout Report - £90.00 (inc VAT)
VAT is payable at the prevailing rate on all our fees. In accordance with consumer legislation it is quoted as included in the prices stated above.
